Terms and Conditions

1. Agreement to Terms

By accessing or using Arcadeum, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Company Information

Company Name: Arcadeum
Legal Name: Individual Entrepreneur Anatoliy Aliaksandrau
Identification Code: 345768939
Contact Email: arcadeum.care@gmail.com
Working Hours: Monday – Friday, 10:00 – 18:00 (GMT+4)

3. Description of Services

Arcadeum provides an online multiplayer gaming platform offering card-based entertainment games. Our services include:

• Access to multiplayer card games via web and mobile applications
• In-game virtual currency and premium features
• Game room creation and management
• Real-time multiplayer gaming experience

4. User Accounts

To use certain features of Arcadeum, you must register for an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized access

5. Digital Products and Delivery

All products offered on Arcadeum are digital services delivered electronically. Upon successful payment, access to purchased content is granted immediately. Digital products include virtual currency, premium subscriptions, and in-app features.

6. Payment Terms

Payments are processed securely through our authorized payment providers. All prices are displayed in the applicable currency at checkout. By making a purchase, you authorize us to charge your selected payment method.

7. Refund Policy

Due to the digital nature of our products, refunds are handled as follows:

• Unused virtual currency: Eligible for refund within 14 days of purchase
• Subscriptions: Refundable within 48 hours if no premium features were used
• Technical issues: Full refund if we cannot resolve the issue
• Processing time: Refunds are processed within 5-10 business days

To request a refund, please contact us at our support page. Contact Us.

8. Acceptable Use

You agree not to:

• Use the service for any illegal purpose
• Harass, abuse, or harm other users
• Attempt to exploit, hack, or disrupt the service
• Create multiple accounts to abuse promotions
• Use automated tools or bots

9. Intellectual Property

All content, trademarks, and intellectual property on Arcadeum are owned by us or our licensors. You may not copy, modify, or distribute our content without prior written consent.

10. Limitation of Liability

Arcadeum is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

11. Governing Law

These Terms are governed by the laws of Georgia. Any disputes shall be resolved in the courts of Georgia, in accordance with the Georgian Law on Electronic Commerce.

12. Contact Us

If you have questions about these Terms, please contact us through our support page or email us at arcadeum.care@gmail.com.